Frozen Rats
Frozen Rats
£11.00 Incl. VAT
- Perfect food for your reptiles, birds of prey and others
- Available in a large range of sizes and life stages
- Collect from store or delivered to your door
Shipping
We dispatch orders Monday–Thursday (excluding Bank Holidays), subject to stock availability. Most orders are shipped within 48 hours.
Frozen Deliveries
Frozen food orders are sent via next day delivery to keep products in the best condition possible. Frozen delivery starts from £11.99, with a minimum frozen order value of £25 (excluding delivery).
All frozen items are carefully packed with insulation and ice packs/dry ice. Please ensure someone is available to receive the delivery on the first attempt and unpack items immediately into a freezer.
Unfortunately, we cannot currently ship frozen items outside mainland UK, including Northern Ireland, the Channel Islands, Highlands or Islands.
Pallet Deliveries
Larger or delicate items may be delivered on a pallet for safe transport. The courier will contact you to arrange delivery, and someone must be available to accept it.
Please note:
- Delivery is curbside only
- Pallet deliveries cannot be left unattended
- Re-delivery charges may apply if delivery is missed
- Please inspect items for damage before signing
Delivery Areas
We currently deliver to UK mainland addresses only. Some larger orders may not be available for Highlands or Island addresses.
Returns
We take great pride in the quality of our products. If you believe an item is faulty, please contact us as soon as possible.
- Reported on Arrival: If a manufacturing fault is identified on arrival, we will offer either a full refund or a replacement free of charge.
- Within 28 Days: Faults reported within 28 days of delivery are eligible for either a replacement or full refund.
- After 28 Days: Any faults reported after 28 days will be handled in line with the manufacturer’s warranty policy. Depending on the product, this may include a repair or replacement, and in some cases the item may need to be returned directly to the manufacturer.
