We dispatch orders Monday–Thursday (excluding Bank Holidays), subject to stock availability. Most orders are shipped within 48 hours.

Frozen Deliveries

Frozen food orders are sent via next day delivery to keep products in the best condition possible. Frozen delivery starts from £11.99, with a minimum frozen order value of £25 (excluding delivery).

All frozen items are carefully packed with insulation and ice packs/dry ice. Please ensure someone is available to receive the delivery on the first attempt and unpack items immediately into a freezer.

Unfortunately, we cannot currently ship frozen items outside mainland UK, including Northern Ireland, the Channel Islands, Highlands or Islands.

Pallet Deliveries

Larger or delicate items may be delivered on a pallet for safe transport. The courier will contact you to arrange delivery, and someone must be available to accept it.

Please note:

• Delivery is curbside only
  
• Pallet deliveries cannot be left unattended
  
• Re-delivery charges may apply if delivery is missed
  
• Please inspect items for damage before signing
  

Delivery Areas

We currently deliver to UK mainland addresses only. Some larger orders may not be available for Highlands or Island addresses.